The best way to get in touch with us is e-mail.

This is because we receive e-mails at the server and can act on them promptly. If you get in touch on e-mail please include your phone number, PIN, and - if enquiring about a particular bet - the bet reference number. We need this to make sure that we are speaking to the right person and to identify the right bet. Alternatively, you can confirm your e-mail address online using the Profile and Preferences options.

E-mail us at and we will deal with your issue promptly.

We have a number of customer service numbers and you can call for help with specific bets, with registering, and help with using our website. You can call us on:

  • (MTN) 0771 255 313
  • (MTN) 0771 003 065
  • (Airtel) 0755 831 840
  • (Africell) 0795 298 866

We are also engaging with our clients through the latest Apps and are available on WhatsApp :)

0787 175 330

Also on Twitter: @elitebetUg

We are Elitebet Bookmarkers Limited, company number 137672, offices at Unit 1 Malkan, Kampala Road, Entebbe.